one source logo

App Support and frequently asked questions

Table of Contents

  1. What is the One Source Branding & Media App?
  2. How do I use the App?
  3. What information do you collect?
  4. How is my information used?
  5. Is my information shared?
  6. How is my information secured?
  7. Can I opt-out of communications?
  8. What happens if the Terms & Conditions change?
  9. What law governs these terms?
  10. How can I contact you?

 

What is the One Source Branding & Media App?

One Source Branding & Media App is an integrated platform designed for efficient business communication and lead management. From capturing leads to nurturing and engaging them through various messaging features like voicemail, SMS, emails, and FB Messenger, our app offers an all-in-one solution for businesses.



 

How do I use the App?

To use the App, you must first register for an account. By registering and using the App, you agree to be bound by our Terms and Conditions. If you disagree with any part of the terms, you are advised not to use the Service.



 

What information do you collect?

We collect both personal and technical information. Personal information may include your name, email address, phone number, and payment details. Technical data like IP address, device information, log files, and cookies are also collected for analytics and service improvement.



 

How is my information used?

We use your information for several purposes:

  • To provide and maintain the App’s functionality
  • To manage your account and offer customer support
  • To process transactions
  • To send promotional materials and updates



 

Is my information shared?

We may share your personal information with third parties in specific circumstances:

  • To process transactions and payments
  • To comply with legal requirements
  • To protect our rights and those of our users
  • In the case of any merger, acquisition, or sale of assets



 

How is my information secured?

We employ technical and organizational measures to protect your information from unauthorized access or modification. However, no method of data transmission or storage is 100% secure.


 

Can I opt-out of communications?

Yes, you have the right to opt-out of receiving marketing communications from us. The opt-out process will be specified in the communication itself.



 

What happens if the Terms & Conditions change?

We reserve the right to modify the Terms & Conditions at any time. The most current version will be available on our website or within the app. Your continued use of the service after changes to the Terms means you agree to the new terms.


 

What law governs these terms?

The Terms and Conditions and Privacy Policy are governed by the laws of the State in which One Source Branding & Media is registered, without regard to its conflict of law principles.


 

How can I contact you?

If you have any questions or concerns regarding our Terms & Conditions or Privacy Policy, please contact us at [email protected].

We'll contact you!

Please provide your business details, and our cutting-edge AI bot, OS 2.0, will efficiently assist you in connecting with our team.